shuvo7 Terms and Conditions
Please read these terms and conditions carefully before using the shuvo7 platform — they define your rights and responsibilities.
By registering on or continuing to use the shuvo7 platform, you are considered to have fully accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.
Table of Contents
- 1. Eligibility and Age Requirement
- 2. Account Registration
- 3. Identity Verification (KYC)
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gameplay Rules
- 7. VIP Program
- 8. Prohibited Activities
- 9. Privacy and Data Protection
- 10. Responsible Gaming
- 11. Limitation of Liability
- 12. Amendments to Terms
- 13. Contact
These terms and conditions ("Terms") form a legal agreement between the shuvo7 platform and its users ("you" or "member"). shuvo7 operates a safe and reliable online gaming platform for players in Bangladesh. Every member is obligated to comply with all provisions stated in these terms.
1. Eligibility and Age Requirement
1.1 Minimum Age
You must be at least 21 years old to participate on the shuvo7 platform. Registration by anyone under the age of 21 is strictly prohibited. "For ages 21 and above only" — this rule applies to all games and services on the platform.
1.2 Geographic Eligibility
shuvo7 primarily serves players in Bangladesh. Using the platform from regions where online gaming is legally prohibited is strictly forbidden. When registering, you must confirm that online gaming is permitted under the local laws of your area.
1.3 Multiple Accounts Prohibited
Only one account per person is allowed. If the same person operates multiple accounts, all accounts will be closed and deposited funds may be forfeited where applicable.
2. Account Registration and Management
2.1 Accurate Information
You must provide accurate, complete and up-to-date personal information at the time of registration. Providing false or misleading information will result in immediate account termination.
2.2 Account Security
It is your responsibility to keep your account login details (username and password) fully confidential. shuvo7 will not be liable for any loss resulting from sharing login details with a third party. Notify our support team immediately of any unauthorized access.
2.3 Account Suspension and Termination
shuvo7 reserves the right to suspend or permanently close any account at any time and for any reason, particularly in cases of violation of these terms. In such cases, any legitimately deposited funds will be returned through the appropriate process.
3. Identity Verification (KYC)
shuvo7 reserves the right to verify your identity before processing financial transactions. Withdrawals may be delayed until verification is complete.
3.1 Required Documents
You may be asked to submit one or more of the following documents:
- Scanned copy of National ID (NID) or passport
- Recent bank statement or mobile banking transaction details
- Utility bill or other documents as proof of address
- Proof of ownership of the payment method (such as a screenshot of your bKash or Nagad account)
3.2 Use of Information
All information collected during the KYC process will be used solely for identity verification and fraud prevention purposes. This information will not be sold or transferred to third parties. For more details, see our Privacy Policy.
4. Deposit and Withdrawal Policy
4.1 Accepted Payment Methods
shuvo7 currently supports the following payment methods: bKash, Nagad, Rocket and Upay. Deposits and withdrawals are only permitted from accounts registered in your own name. Using third-party accounts is strictly prohibited.
4.2 Minimum Deposit and Withdrawal
- Minimum deposit amount: ৳300 (for all methods)
- Minimum withdrawal amount: ৳500
- Standard withdrawal processing time: 30 minutes to 3 hours
4.3 Withdrawal Conditions
Before a withdrawal request is processed, your account must have a sufficient balance and any active bonus wagering requirements must be met. shuvo7 may request additional information as part of the verification process.
4.4 Transaction Errors
If a problem occurs with any transaction, please contact us as soon as possible via our 24/7 live chat. shuvo7 reserves the right to recover any funds incorrectly credited due to a technical error.
5. Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to ৳5,000. Example: depositing ৳1,000 gives you a ৳1,000 bonus, making your total balance ৳2,000. Likewise, depositing ৳12,000 gives you a maximum bonus of ৳5,000, making your total balance ৳17,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager 10 times the bonus amount before withdrawing. Example: if you receive a ৳1,000 bonus, you must wager ৳10,000 before withdrawing.
5.3 General Bonus Terms
- Bonuses are only usable on the shuvo7 platform and cannot be converted to cash until wagering requirements are met.
- Each member may claim each promotion only once.
- After claiming a bonus, wagering requirements must be met within the specified period.
- Claiming bonuses using multiple accounts is strictly prohibited.
- shuvo7 reserves the right to modify or cancel bonus offers at any time.
If bonus abuse or fraudulent activity is detected, shuvo7 reserves the right to forfeit the bonus and related winnings and to close the account.
6. Gameplay Rules
6.1 Fair Play
shuvo7 is committed to ensuring fair play in all games. Our games are operated by approved software providers (such as PG Soft, Pragmatic Play, JILI, Spribe) and run using a Random Number Generator (RNG).
6.2 Technical Issues
If a game round is interrupted due to a lost internet connection or a technical issue, it will be settled according to the rules of the relevant game. shuvo7 is not liable for external technical faults (such as the user's device or internet service).
6.3 Betting Limits
Each game has its own minimum and maximum betting limits, which are clearly stated in the game interface. Placing bets outside the set limits is not possible.
7. VIP Program
7.1 VIP Tiers and Benefits
shuvo7's VIP program has four tiers, each offering a weekly cashback benefit:
- Bronze: up to 0.3% weekly cashback
- Silver: up to 0.6% weekly cashback
- Gold: up to 0.9% weekly cashback
- Platinum: up to 1.2% weekly cashback
7.2 Tier Advancement
Through regular and active gaming, you can progressively advance to higher VIP tiers. Eligibility for each tier is assessed based on your overall gaming activity.
7.3 VIP Benefits Terms
VIP benefits are non-transferable and apply only to the associated account. shuvo7 reserves the right to modify the VIP program terms at any time. VIP tier status may be reassessed in cases of prolonged inactivity.
8. Prohibited Activities
If any of the following activities are detected, the account will be immediately closed and deposited funds may be forfeited.
8.1 List of Prohibited Conduct
- Registering using a false identity or a third party's information
- Opening or operating multiple accounts
- Abusing the bonus system or using fraudulent betting strategies
- Money laundering or concealing the source of illegal funds
- Attempting to hack the platform's software or exploit vulnerabilities
- Colluding with other members to influence game outcomes
- Using automated bots or software to operate games
- Engaging in rude or abusive behavior toward platform staff
9. Privacy and Data Protection
9.1 Data Collection
shuvo7 collects users' personal information solely for the purposes of providing services, ensuring security, and fulfilling legal obligations. Our SSL encryption technology keeps all your information secure.
9.2 Cookie Usage
Cookies may be used to improve our website's functionality and personalize the user experience. Read our Privacy Policy for more details.
9.3 Data Sharing
Except where required by law, shuvo7 does not sell or transfer your personal information to third parties. Limited data sharing may be necessary for fraud prevention and legal compliance.
10. Responsible Gaming
10.1 Setting Limits
shuvo7 believes in responsible gaming. We encourage you to set daily, weekly or monthly betting limits for yourself. Contact our 24/7 live chat for support.
10.2 Self-Exclusion Option
If you feel your gaming habits are getting out of control, you can request a temporary or permanent suspension of your account. This will be processed through our support team.
10.3 Age Verification
shuvo7 is strictly committed to keeping minors (under 21) away from gaming. Do not share your account details with any minor. Visit our Responsible Gaming page to learn more.
Gaming is a form of entertainment — never bet money beyond your means. For ages 21 and above only.
11. Limitation of Liability
11.1 Service Guarantee
shuvo7 makes every effort to provide uninterrupted service, but temporary unavailability may occur due to technical maintenance, third-party service disruptions, or unforeseen circumstances. shuvo7 is not liable for compensation in such situations.
11.2 Third-Party Games
Games offered on shuvo7 are developed by third-party game providers. Any game errors or discrepancies will be resolved in accordance with the relevant provider's policies.
11.3 Liability for Gaming Losses
shuvo7 is not responsible for any financial loss caused by gaming. Gaming can be risky and there is no guarantee of winning — play consciously and responsibly.
12. Terms and Conditions Changes
12.1 Right to Make Changes
shuvo7 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, members will be notified through their account or by another appropriate method.
12.2 Continued Use After Changes
If you continue to use the platform after changes to the terms and conditions, you will automatically be considered to have accepted the new terms. Therefore, it is recommended that you review this page regularly.
13. Contact
If you have any questions or comments about these terms and conditions, please contact us in the following ways:
Live Chat
Our support team is available in Bengali via live chat seven days a week, twenty-four hours a day. This is the fastest way to get immediate assistance.
For detailed inquiries, write to us at our email:
[email protected]
For more information, visit our FAQ page, Privacy Policy, and Responsible Gaming page.